Which of my Wolfram Cloud Credits will be used first?
The Wolfram Cloud Credits that are included in your subscription plan are used first. After that, any additional credits you have purchased will be used.
View ArticleWhat are Cloud Credits?
Wolfram Cloud Credits are the currency of the Wolfram Cloud. Each Wolfram Cloud subscription includes a certain number of credits for deployments and other functions. Additional credits can be...
View ArticleCan I use Wolfram Programming Cloud to write code in other languages?
Wolfram Programming Cloud only supports writing code in the Wolfram Language. However, our EmbedCode function enables you to inject the Wolfram Language into existing C++, C#, Java, HTML, JavaScript,...
View ArticleCan I use my Cloud Credits and storage with another Wolfram Cloud product?
Yes! Wolfram Cloud Credits and storage are tied to your Wolfram ID, so you can use these resources with any Wolfram Cloud product.
View ArticleHow do I report a billing error?
If you feel that the amount you’ve been charged is incorrect, please contact us within 90 days of the billing date.
View ArticleWhat happens if you’re not able to charge my credit card?
If we’re not able to charge your credit card, we’ll notify you immediately. You will have five days to update your billing information before we attempt to charge your card again. If we’re still unable...
View ArticleHow do I stop recurring payments for my subscription?
You can stop recurring payments by canceling your paid subscription through your Wolfram Cloud account. After cancelling, your plan will remain active until the end of your billing cycle. For example,...
View ArticleHow do I cancel my subscription?
Your subscription can be cancelled through your Wolfram Cloud account. Go to Manage Billing ► Stop Future Billing. When you stop billing, your plan will remain active until the end of your billing...
View ArticleWhat happens when I change my Wolfram Programming Cloud subscription plan?
Upgrading your subscription When you change your subscription to a higher plan, changes will go into effect immediately. You’ll receive a refund for any unused days of your existing subscription plan....
View ArticleHow do I change my billing cycle?
If you’d like to change your billing cycle, please contact us. Changing from monthly to annual If you switch from monthly to annual billing, you will be charged for the annual subscription on your next...
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